Turner PR Privacy Policy

This statement tells you what to expect when Turner PR collects personal information.

At Turner PR, we make limited use of personal data. However, it’s important to us that you know that we are committed to protecting your privacy and that we do not sell, rent or trade contact details with other organisations for marketing or other purposes. 

In this Privacy Policy, we cover when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others (with your permission or to complete a legal request) and how we keep it secure.

This policy was last updated on 25 February 2021. It may be modified at any time, so please do check this website for future updates.

For any queries, or to view, amend or delete the personal information that we hold, please get in touch with us by email at info@turnerpr.co.uk or using the contact details in our website footer. We will ensure your data request is handled in accordance with GDPR and ICO requirements.

INTRODUCTION

YOUR RIGHTS

HOW WE MIGHT COLLECT & USE YOUR INFORMATION

KEEPING YOUR INFORMATION SAFE

UPDATING THIS POLICY

FURTHER QUERIES OR COMPLAINTS


INTRODUCTION

Turner PR understands that your privacy is important to you and that you care about how your personal information is used. We respect and value your privacy and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (“GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Most of the personal information (name, job title, contact information) that we process is provided to us directly by you or via our clients for the delivery of PR and communication services on their behalf. 

Under GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate interests to use it. You can find out more about the full range of lawful bases for processing information here.  

Typically, here at Turner PR, we process data when we have your consent to do so, to fulfil our contractual obligations or where there is legitimate interest to do so. These are explained in more detail in the sections below. (Again, it’s important to note that you can remove your consent at any time by contacting us here.


YOUR RIGHTS

Under data protection law, you have a number of rights including: the right to be informedright of access, right to rectificationright to erasureright to restrict processingright to data portability, the right to object to processing and the right to avoid automated decision-making. You can find out more about these rights here.

You will not be charged for exercising any of these rights. If you make a request, we will respond within one month.


HOW WE MIGHT COLLECT & USE YOUR INFORMATION

Website users

When you visit our website, we use cookies to collect information in an anonymous form about your use of the site and we may also collect information you knowingly provide to us such as your name, company name, address and email address (e.g. by completing the contact form on our website).

Use of cookies

Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We use cookies from Google Analytics to collect information about how visitors use our site, which we use to help improve it. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting this website. We will not associate any data gathered from this site with any personally identifying information from any source.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

Website management

We use a third party, WordPress.com (run by Automattic Inc), to publish our website. The standard WordPress service collects anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. For more information about how WordPress processes data, please see Automattic’s privacy notice.

Third party links

Our website may contain links to other websites provided by third parties not under our control. While we endeavour to ensure such links are safe and secure, when following a link and providing information to a third party website, please be aware that we are not responsible for the data provided to or from that third party. Therefore, when you click on a link posted on our website, we encourage you to read their own privacy policies.

Clients and suppliers 

We collect personal data about clients and potential clients on MS Outlook. Typically, this will include their name, organisation, contact title, phone, email and other business contact details.

Personal data relating to business contacts may be visible to and used by Turner PR’s team. This may be used for the following purposes:

  • Administering, managing and delivering PR and communication services to clients
  • Developing our business and services
  • Providing information about us and our range of services
  • Identifying clients/contacts with similar needs

Personal data will be retained on our files for as long as it is necessary for the purposes set out above (e.g. for as long as we have, or need to keep a record of, a relationship with a business contact). 

Media / Journalists

As part of our role as a Public Relations company we will contact media outlets and bloggers to place news stories or related content. We collect limited personal data about select journalists, usually those who we have an established relationship with or those who have approached us and requested further information for media content. We use the third party media intelligence portal Agility as our media database. Please see Agility’s privacy notice.

Recruitment candidates

If you apply for a role with Turner PR, we will ask you to send in your CV and a covering letter. If you choose to send us your details we will save them for review at a future date. Your data will be securely stored on our server, with limited access. 

Newsletter recipients

We deliver e-newsletters on behalf of some of our clients, providing updates or their services or topical news. If you receive one of those newsletters, you will have subscribed to do so, entering your name and email address. That personal information will be stored securely, with the subscription list maintained. The option to unsubscribe or to update your profile is included each time we distribute those newsletters. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver those newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter services. For more information, please see MailChimp’s privacy notice


KEEPING YOUR INFORMATION SAFE

Any personal information we collect will be used and stored in accordance with GDPR and other applicable laws.

We will only pass on information about you as an individual (as opposed to aggregated information) to third parties to enable us to perform services requested by you or with your prior consent. Or in response to a legally binding request.

While security is vital to us, it’s important to note that no data transmission over the Internet can be guaranteed to be totally secure. Therefore, while we strive to protect your personal information, we cannot ensure or warrant the security of any information which you deliberately send to us, meaning that you do so at your own risk.

We will never transfer your personal data outside the EEA.


UPDATING THIS POLICY

Turner PR reserves the right to amend and make changes to this privacy policy as our services may change in time. You are advised to check our website regularly for an updated version.


FURTHER QUERIES OR COMPLAINTS

If you have any questions or wish to complain about our use of data, please contact info@turnerpr.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO helpline number is 0303 123 1113.

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